MUSC Health expands COVID-19 telephone screening options

Service available in English and Spanish

CHARLESTON, S.C. (April 16, 2020) – A new MUSC Health telephone hotline has been established and offers screenings in both English and Spanish.

The new hotline should be used only by those who fall into one or more of the following three categories:

  • The person has already visited MUSC Virtual Care ( and experienced a technical difficulty.
  • The person does not have internet access or has a disability that hinders navigation of online virtual care.
  • The person has already been screened and tested for COVID-19 but is looking for follow-up information.

Accessing the COVID-19 telephone screening hotline:

  • Those who meet one or more of the above criteria can reach the hotline by calling 843-985-8888.
  • The hotline is staffed seven days a week from 7:00 a.m. – 7:00 p.m.


About MUSC

Founded in 1824 in Charleston, MUSC is the oldest medical school in the South as well as the state’s only integrated, academic health sciences center with a unique charge to serve the state through education, research and patient care. Each year, MUSC educates and trains more than 3,000 students and 800 residents in six colleges: Dental Medicine, Graduate Studies, Health Professions, Medicine, Nursing and Pharmacy. The state’s leader in obtaining biomedical research funds, in fiscal year 2019, MUSC set a new high, bringing in more than $284 million. For information on academic programs, visit

As the clinical health system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest quality patient care available while training generations of competent, compassionate health care providers to serve the people of South Carolina and beyond. Comprising some 1,600 beds, more than 100 outreach sites, the MUSC College of Medicine, the physicians’ practice plan and nearly 275 telehealth locations, MUSC Health owns and operates eight hospitals situated in Charleston, Chester, Florence, Lancaster and Marion counties. In 2019, for the fifth consecutive year, U.S. News & World Report named MUSC Health the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit

MUSC and its affiliates have collective annual budgets of $3 billion. The more than 17,000 MUSC team members include world-class faculty, physicians, specialty providers and scientists who deliver groundbreaking education, research, technology and patient care.