Enterprise Update on Modified Operations

A Message from MUSC Leadership - March 16, 2020

Dear MUSC family,

As we begin the week working and learning in a quickly changing “new normal” environment, there are several important updates to share with you.


Meetings and events

MUSC will follow the CDC’s most recent guidelines regarding gatherings, events and meetings, which states: ...for the next eight weeks, organizers should cancel or postpone in-person events that consist of 50 or more people. This is a noteworthy step as we actively pursue ways to flatten the curve and work against community spread of COVID-19.

Remote work

If your supervisor has designated you as an employee who should work remotely, or of you are a student who will be engaged in remote learning, a new website has been created to guide you in getting set up and receiving needed support. Please visit musc.edu/remotework (login required). There you will have the option to select your role at MUSC, which will link you to appropriate, available resources.

The Information Solutions team will be available as always to provide support to remote workers and can be reached by calling 843-792-9700. Please be patient and anticipate longer than normal hold times as many employees transition to a remote work scenario. You can also submit a help request ticket by visiting the IS support portal at https://musc.service-now.com/sp.

Travel and travel expenses

Yesterday in a late afternoon press conference, Governor McMaster prohibited any state-sponsored travel. MUSC guidance regarding MUSC-sponsored travel refunds and credits will be forthcoming.


Beginning next week, all new employee orientations will be delivered virtually.


  • All classes are now prepared for online instruction.
  • Conversations are ongoing regarding student rotations.
  • The on-campus library will be closed at least through March 31. Access to online library resources remains available.
  • The MUSC Wellness Center will be closed at least through March 31.
  • College of Dental Medicine clinics are open only for patients in need of emergency and urgent care. See the Clinical Care section below.

MUSC Health

Mobile specimen collection/testing

Clinical care

  • All MUSC Health locations remain open.
  • We are working to implement additional virtual care options for ambulatory care.
  • All MUSC Health messages need to be cascaded to physicians and front-line staff with appropriate department or unit level information added.
  • College of Dental Medicine (CDM) clinics: Currently, CDM clinics are open only for urgent and emergency care. Detailed information can be found on the MUSC Health dental services website.


Lisa K. Saladin, PT, Ph.D.
Executive Vice President for Academic Affairs and Provost

Lisa P. Montgomery
Executive Vice President for Finance and Operations, MUSC

Patrick J. Cawley, M.D.
CEO, MUSC Health and Vice President for Health Affairs, University

Thomas Crawford, Ph.D.
Chief Operating Officer, MUSC Health